Terms and Conditions

Shipping

Orders are processed after full payment is received. If the item is in stock, we undertake to deliver it within 1-4 working days, otherwise, we will inform you about the delivery time personally.

If the item is not in our warehouse and is marked as "made to order", its delivery may take from one to two weeks. In exceptional cases, the delivery time may vary due to other circumstances (e.g. customs).

We (i.e. the seller) reserve the right that in exceptional cases, the delivery of the item may be delayed due to unforeseen circumstances. If this happens, the seller undertakes to inform you as soon as possible about the delay in delivery and to indicate the exact delivery time.

Orders are sent in discreet protective packaging to prevent damage to the item.

Your chosen item will be packed in a specially made package on which the sender's and recipient's addresses will be indicated.

Seller's liability

We do not take responsibility for the consequences if they arise due to the fact that you provided incorrect information about yourself.

We are not responsible for the information provided on links to other websites in our store or for any other activities carried out.

We reserve the right to suspend our activities or change them at any time without prior notice.

We undertake to deliver the item you ordered to the address you specified when placing the order.

We reserve the right to replace your ordered item with an analogue (if we do not have your chosen item at that time) or to refund your money within 7 (seven) working days.

Buyer's liability

You are responsible for the accuracy of all the data you provide.

You accept full responsibility for all your actions in our online store.

If you are not familiar with the terms and conditions, you do not have the right to shop in this store. In any case, it is considered that you are familiar with the terms and conditions when you check the box next to the "I have read and agree with the terms and conditions" point when placing an order).

Return of goods

If you need to return or exchange an item you ordered from our online store, you can do so within 14 working days from the date of receipt of the item. When returning or exchanging an item, it must be packed in the original packaging, the item must not be used or damaged. It must be in the same condition as when you received it. First, write to us your order number and a comment about the item, we will contact you as soon as possible and discuss how to resolve this as quickly as possible.

At the time the item is being returned or exchanged, you are responsible for it yourself (i.e. the buyer), as well as the return or exchange costs must be paid by you yourself (i.e. the buyer), we will cover the transportation costs only if you received an item that you did not want, or otherwise unsuitable for use. Quality made-to-order items are not refundable.

When returning an item, if it was sent with free shipping, we will deduct the shipping cost from the total amount, if you paid for shipping, this fee will not be refunded.